Privacy Policy

What this policy covers

This policy covers the website at zeromark.ai, the free text cleaner that runs on it, and the zeromark browser extension for Chrome and Firefox. All three share one text processing engine, and that engine is the reason most of this document is short.

It does not cover the governance API or the mobile share action described elsewhere on this site. Those are not available, hold no data, and will need their own terms when they exist. It also does not cover other people's websites: the extension can clean text on a page, but what that page does with your data is between you and its operator.

Who is responsible

The operator of this site and the data controller for the processing described here is [to be confirmed]. Until that name is confirmed, treat the contact address at the end of this page as the way to reach whoever is responsible, because it is monitored either way.

The text you clean

We never receive it. The cleaner runs in your browser, transforms the text in memory, and shows you the result. There is no upload, no server-side processing, and no log of it, on this site or in the extension.

This is a property of how the software is built rather than a promise about how we behave. The engine is a function from one string to another, and it is compiled without access to the browser APIs that could make a network request, so it cannot send your text anywhere even by mistake. The extension goes further and contains no network code of any kind.

Nothing you paste is kept after you close the tab. The extension writes cleaned text back into the field you were editing, or onto your clipboard when the page is not ours to modify, and keeps no copy in either case.

What the extension stores

Two things, both of them settings rather than content: which of the six rule groups you have switched on, and which language you write in. That is the entire contents of its storage.

Those settings are held in your browser's own sync storage. If you are signed into Chrome or Firefox, your browser may copy them between your devices as part of its own sync feature. That copy is between you and your browser vendor. We are not a party to it and never see the result.

No text you clean is ever written to storage, and the extension requests no access to any website. It is injected into the tab you are on only at the moment you invoke it, which is why installing it asks for no permission to read or change your data on any site.

The early access list, which is the one place we collect anything

If you submit the early access form, we store exactly these five things:

• The email address you typed, lowercased so that one person cannot end up on the list twice.
• Which tier you said you were interested in: Pro, the API, or both.
• A company name, only if you chose to type one. The field is optional and blank is fine.
• Which language version of the site you used, so that we write to you in it.
• The time you signed up, and a random code that is not derived from your address. The code is what makes the unsubscribe and delete links in our email work without asking you to log in to anything.

We do not store your IP address or your browser's user agent alongside that record, and we do not log the submission itself. The record is held in a database whose storage location is fixed in the European Union.

The purpose is single and narrow: to write to you when the tier you picked becomes available. The legal basis is your consent, given by submitting the form, and you can withdraw it at any time with the link in any message we send. No newsletter, no advertising, no profiling, and we do not sell or rent the list or share it with anyone for their own purposes.

Cookies, analytics, and what your browser remembers

This site sets no advertising cookies and runs no analytics or tracking scripts. There is no visitor counter, no heatmap, no session recorder, and no third-party pixel. We do not know how many people read any given page, which is a trade we made on purpose.

Your browser does keep your language choice locally so the site can remember it between visits. That value stays on your device and is never sent to us.

The companies your browser talks to

Loading a page is not a private act, and we would rather name the parties than imply there are none. Three are involved:

• Cloudflare hosts and delivers this site, so every request you make reaches their network and they see your IP address. They act as our hosting provider. Cloudflare also runs the bot check on the early access form, and for that check alone your IP address is passed to them together with the challenge result. It is used to decide whether the submission looks automated, and it is not stored in our database.
• Google serves the web fonts this site uses, which means your browser requests those files from Google's servers and Google receives your IP address as part of that request. No cookie of ours is involved, and the fonts are the only reason the request happens.
• An internal notification channel is told when somebody joins the early access list, so that we notice. It receives the domain part of your address rather than the address itself, plus the tier, the language, and the company name if you gave one. Sending only the domain is deliberate: it is enough to know a signup happened without copying your address into another company's system.

The extension talks to nobody. It makes no network request at all, which is the one claim on this page that is enforced by the absence of code rather than by a setting.

How long we keep things

An early access record is kept until it has served its purpose, which means until we have written to you about the tier you picked, or until you delete it, whichever comes first. If you unsubscribe without deleting, we keep the address for the single purpose of not contacting you again, because forgetting an opt-out is how people get mailed twice.

Text processed by the cleaner has no retention period because it is never stored. Extension settings stay until you change them or remove the extension.

Your rights, and how to actually use them

Depending on where you live you have rights to see the personal data an organisation holds about you, to correct it, to have it deleted, to object to its use, to receive a copy of it, and to withdraw a consent you previously gave. We honour all of those regardless of where you live, because with one table holding one address per person there is no reason to do otherwise.

The fastest route needs no request and no reply from us. Every message we send carries two links: one that unsubscribes you, and one that deletes your record outright. The delete really is a delete, not a flag, and nothing of the record survives it.

You can also just write to us, and you do not need to explain why. If you are not satisfied with how we handle a request, you are entitled to complain to the data protection authority where you live.

How the little we hold is protected

Every connection to this site is encrypted in transit. The unsubscribe and delete codes are random rather than derived from your address, so knowing somebody's email does not let you unsubscribe them or delete their record. When a signup fails, the error we record describes the failure and never contains the submitted address.

The strongest protection here is structural rather than technical: there is almost nothing to steal. No passwords, no payment details, no message contents, and no text anybody has ever cleaned.

Children

This is a tool for people who write for work, and it is not directed at children. We do not knowingly collect personal data from a child. If you believe a child has given us an address, write to us and we will delete the record.

Changes to this policy

If what we do with data changes, this page changes with it and the date at the top moves. If a change is significant and we hold your address, we will tell you in writing rather than relying on you to notice a new date.

Contact

For anything in this policy, including a request about your own data, write to hello@zeromark.ai.